FAQs

Training can be provided, but the tool has been designed to be relatively self-explanatory and follows a series of easy-to-follow instructions. However, our support team is on hand to help if necessary by emailing us at info@spencereducation.co.uk. 

A profile is created once you have signed up to Spencer3D and completed the questionnaire for the first time. The profile provides you with an in-depth analysis of your child's strengths and areas for support as a series of bar graphs (strengths) and circles (areas for support).

Spencer3D for Parents then gives you ideas about how you might understand your child's problems and gives you practical recommendations for how to manage them. The guidance is based on practical evidence-based strategies and approaches from a wide range of professionals. 

Once you have bought a profile for your child, there is no limit to how many times you can review the results and recommendations within the 90 day period of the plan.

We recommend that you complete the questionnaire again several months after trying some of the recommendations and strategies. This will enable you to see changes in their strengths and areas for support, and to get new strategies as your child changes and develops.

It's easy - just go to the Pricing page and sign up for one of the plans. Then log in and create a profile for the child you would like to understand more about by completing the questionnaire about them to access the full dashboard.

When setting up a profile the system will not ask you for a name. Nobody can tell it is you unless you choose to show or tell someone.  

Just so you know, the data held on the site is very safe and secure. Spencer3D is hosted using the latest TSO host secure cloud platform.

As when handling all log-ins and password information, we recommend that you keep this private.

Users are responsible for the security and proper use of all passwords relating to the service and must take all necessary steps to ensure that all passwords are kept confidential, secure, used properly and not disclosed to other people.

To use Spencer3D for Parents you will need to purchase a subscription plan. Payments are made using PayPal.

There are 3 plans, one for 1 child, another for 2 and a third for 3 children.

The plan price is £65 for one child, £75 for 2 children and £80 for 3 children. All plans have £20 OFF as an introductory offer

This will allow you do a profile of your child or children and see the results and recommendations. It outlines their strengths and areas where perhaps you are concerned.

The plans are saved for a year so that you can refer back and if you feel it might help share the results with others, such as others in your family, or other professionals that may be working with your child. 

For further help or more profiles contact us at info@spencer.education